Why were self checkouts added?

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    Jan Kohls

    why can't I just checkout and pick up my click and go tomorrow? You won't accept my password which I never had to use before. What's up>  Jan    kohlsjb@idcnet.com (I;ve given you my e-mail address 7 times today just to try to  pay my bill.  

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    Jan Kohls

    How often do you read and act on these comments. I wrote 2 yesterday. All I got was a request for a password, which I do not have 

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