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FAQ

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  • What Web Browsers Does Festival Foods Support?
  • The website cannot process my credit card. What should I do?
  • How do I delete my shopping list?
  • Why is the website responding slowly?
  • Can I sort or print my list by area of the store?
  • I forgot my email address login. What should I do?
  • How do I reset my password?
  • How do I unsubscribe from your email list?
  • My credit card was never charged or was charged late. Why did this happen?
  • How do I find my previous list?
  • When I try to check out I get an error that says "cannot update this order". How do I get rid of this?
  • How do I find alcohol online for my store?
  • Why doesn't the website contain all items that are in-store?
  • How do I sign up for the Fest Mobile Club?
  • How do I unsubscribe from your text offers?
  • How do I request products?
  • How do I join the Mobile Club?
  • What are Festival's green initiatives?
  • Why was there a worm in my fish?
  • What does weight difference mean on packaging?
  • Why am I not receiving the Mobile Club offers?
  • Is the seafood sustainable?
  • Does Somers have a senior discount?
  • Why were self checkouts added?
  • Why am I not receiving your emails?
  • Do you sell Gold N Plump chicken?
  • Are you opening any new stores?
  • Where do you source your meat?
  • Do you have heart health diet information?
  • Can you host our Girl Scout tour?
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