How do I edit or cancel my online cake order? Please call the Festival Foods location you ordered your custom cake from. The Bakery Department team will be able to make changes to your order or cancel it. Related articles How do I place a cake order? How do I know when my cake is ready for pick up? How do I upload a photo? Do I pay for my custom cake online or in-store? Do you have an app? Comments 0 comments Article is closed for comments.