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General

FAQ

  • How can I request a donation or sponsorship?
  • Do you offer knife sharpening?
  • What is your coupon policy?
  • How do I request a product that my Festival Foods store doesn't currently carry?
  • I received a bad product. How do I get a refund?
  • I was overcharged. How do I get a price adjustment?
See all 29 articles

Health & Wellness

  • Where can I find the nutrition facts for your products?
  • Is your seafood sustainable?
  • What is the difference between salt and sea salt?
  • Do you have any tips for seasoning without salt?
  • Is your Dad’s Chicken Breast free from hormones and steroids?
  • What are the differences between grass fed beef and conventional beef?
See all 13 articles

Heat & Serve Holiday Meals

  • How To Order Heat & Serve Holiday Meals
  • How To Order Heat & Serve Holiday Meals Online
  • What are the heating instructions for the Heat & Serve Holiday Meals?
  • Can I make substitutions with my Heat & Serve Holiday Meal order?
  • How do I prepare my Holiday Meal?
  • How much does each Holiday Meal serve?
See all 7 articles

Cake Ordering

  • How do I place a cake order?
  • How do I know when my cake is ready for pick up?
  • How do I edit or cancel my online cake order?
  • How do I upload a photo?
  • Do I pay for my custom cake online or in-store?
  • How do I place a custom bakery order?
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