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  1. Festival Foods
  2. Click N Go
  3. Pick Up
I had an issue with my Click N Go order Technical issue

Pick Up

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  • Can I add products to my online order after I’ve placed it?
  • Will your online prices match your in-store prices?
  • How do coupons from the Weekly Ad and special promotions get applied to my online order?
  • How long does it take for my order to be fulfilled?
  • What methods of payment are accepted online?
  • Why do I see duplicate charges on my account?
  • Do you have an app?
  • How can I change between views when browsing products?
  • How do I add products to my online order?
  • How do you know what products I want when ordering online?
  • Can I receive order notifications for my online order?
  • Can I pay with a gift card?
  • How do I return items from my order?
  • What is the provisional hold on my card?
  • Why did I receive a “My Order has Changed” email?
  • Do I pay online or when I pick up my online order?
  • How can I track my order?
  • Can I call in an order for pick up?
  • What do I need to bring to pick up my order?
  • Can someone else pick up my order?
  • When will I be charged for my online order?
  • Where is my receipt for my online order?
  • Do I tip my Click N Go shopper?
  • Can I earn Gas Rewards points when ordering online through Click N Go?
  • Can I redeem an offer I've received through newspaper, direct mail or the Festival Foods Mobile Club?
  • How do I reorder a past Click N Go order?
  • What stores offer Click N Go?
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